Zendesk Guide Customization
67% of millennials prefer using self-service options over contacting a support representative. And we’ll help you optimize your Zendesk self-service options to bring the best experience for your customers.
Make your company recognizable with the branding service
Taking from 1 to 4 business days, the branding service will result in awesome help center visuals that correspond to your corporate style by changing the logo, adjusting the brand colors, adding custom fonts, and etc. to meet your brand's image.
Order Zendesk Guide branding
Extend the functionality of any Zendesk theme
Zendesk Guide features, whether using the Copenhagen theme or any other theme, provide easy browsing capabilities through sidebar navigation, tables of contents, alerts at the tops of pages, previous and next buttons for simple navigation between pages, Font Awesome icons, and Article Prettify items including accordions, callout blocks, code blocks, lists, images, and videos.
Opt for a ready-to-use theme
What we offer
Haven’t found a Zendesk Support service you want?
No need to worry! We can’t add EVERYTHING to this page, as it’d be overcrowded. But, we’re sure our professionals can deal with your request in no time! Just book a meeting with one of the specialists to answer all your questions.
Smart Zendesk Solutions for Your Business
Zendesk Solutions
We are an Authorized Solutions Provider for Zendesk, so we know the ins and outs of the system. As a result, we can provide you with advanced solutions for seamless workflow optimization, implementation in a short period of time.
Transparent Pricing
We offer a transparent pricing system that includes no hidden extra expenses after the provided service.
Tailored Solutions
We assess your business workflow in Zendesk and provide a functional solution according to your requirements.
Layout Approval
The implementation takes place only after the help center layout is completely done and approved by your team.
What our customers say
Thanks a lot ... for the awesome project we had together! Your whole team was super responsive and energetic. It’s a real pleasure to work with such enthusiastic and knowledgeable people as you, guys. We were lucky to meet you, thanks a lot!
Read their story
Definitely a must-have for customer follow-up, it is very easy to use and gives much-needed information about the notes sent to the clients. And they have amazing customer support, the helpdesk has been great and supportive in helping us understand the app. Thank you!
Read their story
These guys really rock! They are always so supportive and attentive to any kind of feedback from us. Then, you can see their new features and you can feel how they did put a lot of focus on your words. Amazing. Proactive Campaigns is a huge example of our words.
Fantastic app that allows us to determine exactly when to follow up with the customer and to troubleshoot when we can see no read-receipts are generated.
The app is a great help to work GDPR compliant. The team around the app is very helpful and takes suggestions for improvement and wishes of their customers into account.
We have had our help centre customised to our requirement and I can say they have done a great job. Their approach has been professional and we will definitely consider them for our Wallboards and reporting requirements. I would like to thank Ira Haida for all the support for our project.
It does exactly what it says it will do, and there is now HTML support. It fills a gap in Zendesk's features that otherwise would require both a very expensive feature (customer lists) and a third party app like Mailchimp. I'm very happy with this app so far.
Extend Zendesk Guide functionality
Standard Copenhagen Theme is great, but with SO many businesses using Zendesk Guide, it doesn’t feel fresh anymore. So how do you reflect your brand image and reduce the number of tickets by 17% through your help center? Correct, you order a Guide customization service with GrowthDot, sit back, and enjoy the results!
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