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The Difference Between Access Control Inside the Application and App's Restrictions in Zendesk

Access Control is used to restrict agents from using the app's options. App's Restriction enables access to the app in general.

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2 min read

How users can enable access to GDPR Compliance app

Find out how to enable access to the GDPR Compliance app in Zendesk and set usage restrictions for your agents.

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3 min read

Turn off all GDPR Automations Before Deactivating or Deleting the App

Want to deactivate/delete the app? Please, turn off all automations from the app if you are unsure about further GDPR Compliance usage.

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1 min read

How to Create Automations in GDPR Compliance

Refuse manual deleting/anonymizing users' data. Instead, use automations and perform the process in bulk. Learn how to schedule it in Zendesk.

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4 min read

How to Launch Processes Without Admin Rights in GDPR Compliance

Make a specific setting and point out who can run GDPR processes without your confirmation to avoid wasting time for admin confirmation.

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1 min read

Deleting and Anonymizing from CSV File

If you search for a way to delete or anonymize users' information in GDPR Compliance, then try to process data from a CSV file.

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4 min read