Can I restart the process after a pause?
If you need to pause the GDPR compliance process, you have the option to resume it at any stage, but only within 7 days.
1 min read
What we may help you with?
The Difference Between Access Control Inside the Application and App's Restrictions in Zendesk
Access Control is used to restrict agents from using the app's options. App's Restriction enables access to the app in general.
2 min read
How users can enable access to GDPR Compliance app
Find out how to enable access to the GDPR Compliance app in Zendesk and set usage restrictions for your agents.
3 min read
Turn off all GDPR Automations Before Deactivating or Deleting the App
Want to deactivate/delete the app? Please, turn off all automations from the app if you are unsure about further GDPR Compliance usage.
1 min read
How to Create Automations in GDPR Compliance
Refuse manual deleting/anonymizing users' data. Instead, use automations and perform the process in bulk. Learn how to schedule it in Zendesk.
3 min read
How to Launch Processes Without Admin Rights in GDPR Compliance
Make a specific setting and point out who can run GDPR processes without your confirmation to avoid wasting time for admin confirmation.
1 min read
GDPR Compliance for Zendesk
