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How to Customize and Reorder Columns in Kanban Ticket Board

Organize your Kanban board by custom ticket fields and reorder columns for a workflow that works for your team.

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3 min read

The Difference Between Access Control Inside the Application and App's Restrictions in Zendesk

Access Control is used to restrict agents from using the app's options. App's Restriction enables access to the app in general.

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• 308

2 min read

How to Add Custom Fields to Different Pipelines

Create deals’ custom fields and assign them to separate pipelines. Find how it works from this article and adjust your custom fields.

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• 189

3 min read

How To Set Automations In Kanban Pro

Automation is an option that helps sort out pipelines by moving deals to the lost field, preventing them from being lost.

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4 min read

How to update a payment method for Growthdot’s apps

If you need to change payment method, use our guide to get a clear understanding of the process. There are some nuances to consider.

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2 min read

How do reports work in Kanban Pro for Zendesk?

CRM and Kanban for Zendesk has an udated tool that helps to check the statistics of won and lost deals, their reasons and monetary value.

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8 min read