How to whitelist an IP address in Zendesk
If you use IP restrictions to limit access to Zendesk, you will need to whitelist our IP address to use Growthdot apps for Zendesk. Here's how to do this.
1 min read
What we may help you with?
How is your data processed by GrowthDot
A lot of our clients are concerned about their data safety. So here is a short response to common questions about data privacy and security.
1 min read
How to install Dark Mode Theme for Zendesk
This guide is created to understand the process of Dark Mode theme installation. Use Dark mode theme inside your Zendesk to save your eyes.
1 min read
How to update a payment method for Growthdot’s apps
If you need to change payment method, use our guide to get a clear understanding of the process. There are some nuances to consider.
3 min read
How does my monthly app fee count, if I change the groups or roles that can access the app
If you make some changes in agents' groups or roles the final payment for the app may be more or less than expected. We'll tell you why.
1 min read
What Will Happen With Your Apps If You Change the Domain Address
Have no worries about your data when you move to another domain. GrowthDot team will take care about everything. Just enjoy your work.
1 min read
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