Articles by Natalia Zhontsa

Published Articles 82
Latest Article February 19, 2026

Automated Customer Service: A Complete Guide

Discover how automated customer service works, its benefits, key technologies, and best practices for implementation of customer service automation.

January 29, 2025 13 minutes read

Get a 20% discount coupon using our Zendesk plugins!

If you are an active user of our Zendesk plugins, you have an opportunity to try all of them with a great discount coupon. Don't miss it!

January 21, 2025 3 minutes read

8 Trends Defining the Marketing Fashion of 2025

The easiest way to grow is to be in trend. Keep on reading to learn about marketing trends in 2025. Grow with us!

November 20, 2024 8 minutes read

12 B2B Sales Strategies to Win More Customers in 2025

Discover effective B2B sales strategies for 2024 to outpace competitors, meet changing buyer behaviors, and win more customers.

November 14, 2024 13 minutes read

Top 15 Most Website Problems and How to Fix Them

If your website isn’t bringing the expected results, then these 13 common website problems might be the cause. Check out how to solve them.

October 29, 2024 13 minutes read

How to Prevent Spamming While Sending Mass Email Campaigns

Why are my emails going to spam? Here, you can find the golden rules on how to launch mass email campaigns without ending up in a spam folder

October 29, 2024 16 minutes read

Marketing to Men vs Women: 6 Dead-Simple Tips to Succeed

Effective tips and tricks on marketing to men vs women will improve your marketing strategy planning and drive desired results.

October 15, 2024 9 minutes read

A Fast Way to Move data from Freshdesk to Zendesk

Want to move from Freshdesk to Zendesk cause you need more power? If so, we have an excellent migration strategy that includes no coding.

October 7, 2024 11 minutes read

14 Definite Ways How To Build Customer Trust

Building customer trust through exceptional service: explore how trust in customer service transforms relationships and boosts loyalty.

September 26, 2024 14 minutes read