Apps for Zendesk
- Apps
  - - Purge My ZendeskClean up your Zendesk data simply
    - NPS and SurveyZendesk customer satisfaction survey app
  - 15 Best Zendesk Apps in 2025: Improve Your Customer Service
    
    Do you want to get the maximum of your help desk platform? Here we covered top 15 Zendesk apps you will definitely fall in love with!
    Check out
- Suite Pro
  - All you need in One
  - 15 Best Zendesk Apps in 2025: Improve Your Customer Service
    
    Do you want to get the maximum of your help desk platform? Here we covered top 15 Zendesk apps you will definitely fall in love with!
    Check out
- Themes
  - Modes
  - Themes
  - 15 Best Zendesk Apps in 2025: Improve Your Customer Service
    
    Do you want to get the maximum of your help desk platform? Here we covered top 15 Zendesk apps you will definitely fall in love with!
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- Add-on
  - Add-on
    - Delete attachments
    - Bulk Retrieve Add-On
  - 15 Best Zendesk Apps in 2025: Improve Your Customer Service
    
    Do you want to get the maximum of your help desk platform? Here we covered top 15 Zendesk apps you will definitely fall in love with!
    Check out
Solutions
- Financial
  - Apps
  - 15 Best Zendesk Apps in 2025: Improve Your Customer Service
    
    Do you want to get the maximum of your help desk platform? Here we covered top 15 Zendesk apps you will definitely fall in love with!
    Check out
- Educational
  - Apps
  - 15 Best Zendesk Apps in 2025: Improve Your Customer Service
    
    Do you want to get the maximum of your help desk platform? Here we covered top 15 Zendesk apps you will definitely fall in love with!
    Check out
- Healthcare
  - Apps
  - 15 Best Zendesk Apps in 2025: Improve Your Customer Service
    
    Do you want to get the maximum of your help desk platform? Here we covered top 15 Zendesk apps you will definitely fall in love with!
    Check out
- Retail
  - Apps
  - 15 Best Zendesk Apps in 2025: Improve Your Customer Service
    
    Do you want to get the maximum of your help desk platform? Here we covered top 15 Zendesk apps you will definitely fall in love with!
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- Media
  - Apps
  - 15 Best Zendesk Apps in 2025: Improve Your Customer Service
    
    Do you want to get the maximum of your help desk platform? Here we covered top 15 Zendesk apps you will definitely fall in love with!
    Check out
- Manufacture
  - Apps
  - 15 Best Zendesk Apps in 2025: Improve Your Customer Service
    
    Do you want to get the maximum of your help desk platform? Here we covered top 15 Zendesk apps you will definitely fall in love with!
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Other Platfroms
- Freshdesk apps
  - Apps
    - Email TrackingTrack email opens on Freshdesk
  - 15 Best Zendesk Apps in 2025: Improve Your Customer Service
    
    Do you want to get the maximum of your help desk platform? Here we covered top 15 Zendesk apps you will definitely fall in love with!
    Check out
- Intercom apps
  - Apps
    - Proactive CampaignsLaunch mass email campaigns in Intercom
  - 15 Best Zendesk Apps in 2025: Improve Your Customer Service
    
    Do you want to get the maximum of your help desk platform? Here we covered top 15 Zendesk apps you will definitely fall in love with!
    Check out
- Jira apps
  - Apps
    - Proactive CampaignsLaunch mass email campaigns in Jira
  - 15 Best Zendesk Apps in 2025: Improve Your Customer Service
    
    Do you want to get the maximum of your help desk platform? Here we covered top 15 Zendesk apps you will definitely fall in love with!
    Check out
Resources
- Resources
  - Education
  - Resources
    - Blog
    - Historias de éxito
  - 15 Best Zendesk Apps in 2025: Improve Your Customer Service
    
    Do you want to get the maximum of your help desk platform? Here we covered top 15 Zendesk apps you will definitely fall in love with!
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Cumplimiento de GDPR
Desfusiona tickets Próximamente

Desfusiona tickets en tu Zendesk

¡Todos cometemos errores! No pasa nada si fusionaste por accidente (o no) decenas, cientos o incluso miles de tickets en Zendesk. Con la aplicación Unmerge Tickets, puedes resolver este problema y restaurar la cola de tickets a su estado original. Tus objetivos pueden variar: desde evitar notificaciones no deseadas hasta mejorar la trazabilidad.

Obtén acceso anticipado

Una de las funciones más esperadas

Descubre qué opinan los usuarios de Zendesk

Funcionalidad principal

Cumplimiento con GDPR – mucho más que solo desfusionar

Regular el acceso

Evita que los tickets se fusionen accidentalmente. Define quién puede fusionar tickets y limita cuáles pueden fusionarse (p. ej., solo si el solicitante coincide o si ciertos tags/estados están presentes).
Deshacer tickets fusionados

Identifica los ID de los tickets primarios y secundarios (fusionados). Recupera los tickets fusionados y recréalos con todos sus datos originales.
Configura notificaciones y notas tras deshacer

Usa comentarios públicos y notas internas para identificar los tickets originales y fusionados, e informa a los agentes o usuarios finales según corresponda.

Regular el acceso

Evita que los tickets se fusionen accidentalmente. Define quién puede fusionar tickets y limita cuáles pueden fusionarse (p. ej., solo si el solicitante coincide o si ciertos tags/estados están presentes).

Deshacer tickets fusionados

Identifica los ID de los tickets primarios y secundarios (fusionados). Recupera los tickets fusionados y recréalos con todos sus datos originales.

Configura notificaciones y notas tras deshacer

Usa comentarios públicos y notas internas para identificar los tickets originales y fusionados, e informa a los agentes o usuarios finales según corresponda.