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How Not to Track Users or/and Organizations

This article explains how to configure Email Tracking triggers to disable email tracking for contacts and organizations.

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5 minutes read

The Link Hasn't Been Tracked. What to do?

Did you notice your link hadn’t been tracked? So, let’s try to handle this together in the article and find out what went wrong.

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2 minutes read

How to use the Links Tracking Feature in the Email Tracking

Besides tracking emails, you also are allowed to track links while sending them in Zendesk. Learn how to do this.

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4 minutes read

How to update a payment method for Growthdot’s apps

If you need to change payment method, use our guide to get a clear understanding of the process. There are some nuances to consider.

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2 minutes read

How to track Follower’s email opens using Email Tracking

From now on Email Tracking monitors CC's and Follower's email opens. Just perform a few actions to activate this option.

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2 minutes read

I can’t check the statistics for campaigns in the Email Tracking app. Why?

Here is the answer to the question: Why I can't check the statistics for some campaigns in Email Tracking? There is some nuance to check out.

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1 minutes read