Code Is Great But
It Is Also Prone To Failure
Poor code ultimately slows your system down. Especially after some time when
you performed multiple modifications, you are bound to encounter bugs.
Not All That Glitters Is Gold
The title says it all. When you are buying a new vehicle or home, you don't base your decision solely on the price. Cheap products are good only for a small amount of time. To get most of your investment, picking the right product at the right price is paramount.
Neglecting the code quality is neglecting the poor experience your customers will have in your help center. Cheaper themes might seem "good" at glance. But imagine your house being remodeled fully when you move in furniture. Even minor. This is a poor codebase.
The stronger the foundation, the more room for improvement you have. With better internals, you don't have to worry that some small plugin will destroy your theme. He who wishes to save a penny will most likely have to pay twice.
Long story short, the price will increase over time and with cheaper products, this is even worse.
Quick and Dirty Code In A Nutshell
There is a thing among software developers. It's called quick and dirty code and the main idea of it is that they write "new" code from scratch as fast as possible. Typically, this involves copying parts of code from other projects or writing scripts that do not take into consideration all variables. Such type of coding can only be used to prototype and demonstrate a PoC. Under no circumstances, such algorithms have a place in products like Zendesk Help Center.
Avoid difficulties with built-in functionality
You can't create a good theme for a platform you don't have profound knowledge of. Overlooking small little details and vital components is easy and this is what separates a good theme from a bad one. A good theme covers everything as if it was made by the vendor themselves. And this is what we deliver to the table. You won't be able to distinguish a theme and an official skin.
How Poor Code Will Affect Your Zendesk Help Center Profile
Take a look at what elements will suffer the most.
When your Zendesk help center theme has a nicely written code base, then it will be significantly easier for another specialist to add new features and modify it. Essentially, this will save time and money in the long run.
As we mentioned, good code saves time and money as it is easier to extend, modify, and transform the product. It is also easier to fix smaller things without shutting down the whole thing. A bad product can't have small edits here and there, you need to remove the whole thing and fix it. This is sub-optimal and this isn't what you'd hoped for.
Bugs. Bugs Everywhere
One of the most defining features of a quick and dirty developer job is bugs. When your theme does things it shouldn't, you will not only feel ripped off but will have to pay more in the long run. You won't notice these issues from the get-go as some of them can occur when you have plenty of visitors.
Low Developer Morale
When you bought a bad product and expect your tech department to fix it, you will surely leave a scratch on their faces. This is something most devs don't like, especially when they didn't volunteer to do it.
Developers at Growthdot make sure that every theme is tested and that the quality of code meets international standards.
Making your life harder is making our products a harder sell. We want you to be sure that when
you get a theme from us, you have absolutely zero problems with it.
All of our prices are final and you won't be required to pay in the future.
Learn About Other Features
All of our Zendesk Help Center themes will work on practically all devices.
Localize your content to reach customers across the world to deliver unified customer service.
Make your corporate style shine the most with our unique designs and layouts.
Trusted by Zendesk themselves, we serve companies from across the globe, including the US and EU.
We know the ins and outs of Zendesk, meaning that our themes support even the smallest features.
Whether it's Firefox, Chrome, IE11, or Safari and Edge, our themes will display correctly on every single one of them.
We take good care of our customers and ensure that you have absolutely zero reasons to worry about.
You can stack up against us anyone you want to see what makes us different and why working with us so beneficial.
We don't like spaghetti code, hence why all of our themes have a clean and easy to read code. With us, you will have zero trouble adding extra features.
Every theme comes with a set of icons (more than 600 of them) that you can use straight out of the box. Free of charge, forever.
Our themes can be easily modified, thanks to included visual components. Make your page stand tall!
Added formatting components, improved readability, unique layouts, customization options, and so much more!
Services for Zendesk Guide
Give your time and attention to what matters - your customers - while we install the theme for you.
Get some quick edits done to your theme. Change the colors, logo, and other features to meet branding guidelines.
Want to realize an exciting idea? Do it by ordering a customization service. You can request to change any elements and layout of the article pages.
Make your support emails stand out with a custom email design. Change the colors, put custom text, and make many other tweaks.
Whenever you need to redesign your theme, add new elements or enhancements, we'll be there to help you out.
Add any tweaks to the default Zendesk theme to make it look and feel more like your brand.
Pay once, install multiple times. Why pay for the same item for various brands when you can save money with a license?
We enjoy making themes, and we love Zendesk. Our mission is to make our customers happy!