What are the Most Common Errors that Might be Displayed after Launching a Campaign?
Many questions appear when you see the word "error." What did I do wrong? Why did it fail? What should I do? Find out how to avoid errors.
6 min read
What we may help you with?
Why do We Need Triggers in Proactive Campaigns?
Why you shouldn't turn off triggers in Zendesk that were generated by the installed application, such as Proactive Campaigns, let's find out!
1 min read
The Difference Between Access Control Inside the Application and App's Restrictions in Zendesk
Access Control is used to restrict agents from using the app's options. App's Restriction enables access to the app in general.
2 min read
403 Forbidden - Some users cannot be imported. How to fix it?
If you see the 403 forbidden error in Proactive Campaigns, read the article to find out the solution to this issue.
2 min read
How to Create Automations
If you want to send mass automated emails from Zendesk, Proactive Campaigns can help. Read a detailed guide on how to create automation.
6 min read
Can I Automatically Add an Internal Note to the Ticket in Bulk?
Internal notes are very important for smooth teamwork. Learn how to send them in bulk with the Automations in the Proactive Campaigns app.
2 min read
Proactive Campaigns for Zendesk
