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Email Tracking Settings Page Explained

There are lots of settings in Email Traking application. That's why we decided to create a guide to help its users understand each of the settings.

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• 1357

9 minutes read

How to Purchase Email Tracking

Do you have difficulties with making a payment for Email Tracking plugin? See how you can easily purchase the application in a few clicks.

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• 1171

3 minutes read

Email Tracking Statistics Page Explained

See this detailed guide if you are having difficulties interpreting the results on your Statistics page in the Email Tracking app.

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• 1414

6 minutes read

How to send a reminder email to requesters who have not opened the email

Create a trigger to update requesters who haven't read your message automatically. Follow this instruction to create one in your Zendesk.

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• 2020

1 minutes read

Do you support Markdown?

Ever wondered if Email Tracking supports Markdown and what are the pecularities of use? Take a look at the article for the answers.

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• 1361

1 minutes read

How to track the first reply for created ticket in Zendesk

If you'd like to track the first reply when creating a ticket from Zendesk admin panel, follow the steps in the instruction.

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• 1852

1 minutes read