Access Control is used to restrict agents from using the app's options. App's Restriction enables access to the app in general.
Why you shouldn't turn off triggers in Zendesk that were generated by the installed application, such as Proactive Campaigns, let's find out!
Many questions appear when you see the word "error." What did I do wrong? Why did it fail? What should I do? Find out how to avoid errors.
Sometimes you want to apply the formatting for placeholders, but when you do this, the shortcode is broken. So let's figure this out.
Learn how to use the Source code editor in Proactive Campaigns and avoid your email campaigns from getting into spam
You can analyze the statistics of created email campaigns and view the details about a particular campaign or ticket in Zendesk.
